Saving E-mails to Personal Folders

In Outlook you have the opportunity to save your e-mails to a personal folder.

Why would you do this?

You do not have unlimited space. If you want to save lots of old e-mail and still be able to send e-mail, you will need to create and save old e-mails in personal folders.

Why could I send e-mail when I had hundreds of messages, and now that I only have a handful I can not?

This is a common question that we get weekly. The answer is in multiple parts. First it is not the number of messages that you have, but the total size of your messages. This means an
e-mail with a large attachment can take up a significant amount of your space. In fact, we have seen video attachments fill an account all by themselves. The second part is that all of your folders (including any folders that you have created) in the section titled “Mailbox - your name” count towards your space limit.

To Check for personal Folders

Step 1 : Open Outlook

Step 2: Click Go

Step 3: Click folder list

You should now see the folder list on the left side of Outlook. In the folder list you will see personal folders if you already have them.

What do I do if I do not have personal folders, and I want them?

Step 1: Open Outlook

Step 2: Click File

Step 3: Select New

Step 4: Click Outlook Data File

Step 5: Highlight Office Outlook Personal Folders File

Step6: Click Ok. In the file name box type your user name

Step 7: Click OK

Step 8: Click OK

Now that I have personal folders how do I use them?

One way is to drag messages into the folder. The other way would be to right click the email and use move to folder.

Are there any other differences between personal folders and the regular inbox?
Yes. Your regular inbox is located on the server, and your personal folders are located on your hard drive